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Online Orders Delivery

Plain Stock Delivery

We aim to deliver all plain stock orders within 3-4 working days of orders being accepted (subject to stock status).

Personalised Garments Delivery

Personalised garments take slightly longer due to the time involved with artwork sign off and then production for print or embroidery. We aim to delivery all personalised garments within 7-10 working days.

We offer a delivery service to Ireland and Europe too which will take 10-14 workings depending on country- for us to give you an accurate delivery estimate please call 01609 591070.

Please note: we require sign off of artwork before anything goes into production if there's a delay on sign off this will cause a delay in delivery time and will add days on to your delivery. 

Standard UK Shipping

Plain garments 3-4 working days. Personalised garments 7-10 working days. Free delivery on order over £150.00 otherwise £7.25 (Subject to stock status).

48 hour express delivery - +£3.50 per embroidered garments. (Subject to stock status) - call 01609 591070

The couriers that will deliver your parcel/s will be DPD or FedEx and you will be supplied with tracking details to track your order. 

 

Exchange and Returns 

We are happy to accept returned goods when we have failed to supply the relevant items in accordance with the order. However, other returns are accepted at our discretion. We won’t be able to accept goods if individual design or embroidery work has been effected on them, if you have used the goods and/or added the design or embroidery work yourself.

If you do have any queries about our returns policy, don’t hesitate to get in touch. We are always happy to provide you with all the advice you need.

Do you need to make a return? If so, download and complete our returns form and send it in an e-mail to returns@121workwear.com. Please note, we can only accept goods if you have returned them with our authorisation.